Description
Quality Team Leader
Etowah TN
R25_1776
Full time
Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Compensation
Job Title: Team Leader - Quality
Department: Quality
Reports To: Quality Manager or Designee
FLSA Status: Non-Exempt
Prepared By: Human Resources
Prepared Date: 9/2/2025
Summary Works under the supervision of the Quality Manager or designee. The Sr. Lead is responsible for directing the day to day activities of the QC team in accordance with priorities defined by the
Quality Manager or designee. Perform various routine and non-routine duties in support of quality initiatives throughout the plant. Direct and perform, as needed, special testing in support of improvement efforts
throughout the plant. Responsible for ensuring the quality management system is maintained and continuously improved under the direction of the Quality Manager or designee.
This position requires the ability to make sound decisions and work independently from written and/or verbal instructions to perform the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure all company policies and procedures established for safety, quality, and specific to job responsibilities are followed.
Set up, operate, and maintain all equipment in the lab necessary to perform required tests as needed.
Be knowledgeable of standard quality control tests performed on all products and chemicals. Transfer this knowledge to QC team as needed.
Perform QC tests and audits on processes, fiber, mat, sizings, binders, supplied products, finished products and other materials as needed.
Maintain familiarity with industry standards to ensure best practices are applied to testing and analysis.
Responsible for developing and maintaining documentation needed to perform and document QC testing.
Oversee administration of QMS documentation system in accordance with division, local, and ISO 9001 requirements.
Participate in measurement system analysis (MSA) efforts for all measurement systems used to validate product or process characteristics.
Ensure proper monitoring and maintenance of all chemicals, glassware, supplies, materials and lab equipment needed to perform assigned testing.
Responsible for ensuring lab technicians, and others, are properly trained on new or existing test methods, equipment use, etc. as needed.
Responsible for ensuring all department and plant quality records and data are properly maintained.
Lead and/or participate in continuous improvement initiatives and identifying improvement opportunities.
Oversee administration of calibration program in accordance with internal, ISO 9001, and industry standards.
Responsible for ensuring lab and equipment is maintained, clean and organized at all times.
Responsible for ensuring SAP QC functions are completed as required i.e. inspection plan development, material approvals etc.
Supplier engagement: issuing SCAR's for defective product follow up activities, site visits, and monthly performance reporting.
Serve as lead internal auditor responsible for administering internal auditing program.
Interface with various other departments, both internal and external, in support of various tasks as needed.
Utilize various computer programs to perform the following duties: data entry, equipment operation, reports, writing procedures, writing work instructions etc.
Support production with problem resolution.
Supervisory Responsibilities
Responsible for scheduling and directing daily activities QC personnel.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :Analytical - Collects and researches data.
Design - Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
Project Management - Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Cost Consciousness - Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Highschool or GED minimum- Applicable certificate from college or technical school preferred
Experience in the quality lab environment is preferred
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should be proficient with Manufacturing software; Excel Spreadsheet software and Word Processing softwar
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM's Career page.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About Us
Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story.
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.
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