Position Summary:
The Quality Improvement Specialist RN is a registered nurse who facilitates the development, implementation and evaluation of hospital and Fetal Care and Surgery Center based quality improvement projects and initiatives that support department and organizational strategy and goals. Collaborates with Patient Care Operations' staff and shared governance councils to promote a culture that encourages and supports quality assurance and performance improvement.

Works with leadership to build departmental and organizational capability to improve patient care outcomes, experience and value. Identifies opportunities for process improvement and leads clinical related projects and initiatives that support the Patient Care Operations strategy and goals. Provides professional support and education for quality improvement programs.

Key Responsibilities:

• Attend weekly Fetal Intervention patient review meeting.
• Participate in Fetal Care and Surgery Center Quality Triad.
• Collaborate with clinical nursing team and physician leads on quality improvement initiatives driven by data.
• Participates in and provides quality improvement support and consultation for hospital and unit/department-based committees, councils, programs and special projects.
• Plans and conducts educational programs for hospital staff. Identifies learning needs of target audience(s) and develops and prepares course curriculum and related instructional materials.
• Collaborates with subject matter experts and advises on performance improvement tools, methods and criteria for monitoring care delivery processes and outcomes.
• Develops measurement plans and assists in data collection and analysis.
• Provides support and education for the development of process and outcome performance measures centered on patient safety and quality.
• Manages select hospital-wide performance improvement projects and initiatives.
• Analyzes and interprets data and prepares and presents recommendations to improve quality of care.
• Designs programs and maintains databases to support and/produce various reporting and requests for ad hoc analysis.
• Responds to requests for data from physicians or other internal departments.

Minimum Qualifications
Education:

• A Bachelor of Science in Nursing

Experience:

• Minimum of 4 years of progressive clinical experience (RN).
• Analytical skills to resolve complex problems requiring the use of scientific or technical principles and experienced based knowledge.
• Ability to communicate effectively both orally and in writing and to effectively influence, persuade
• and negotiate to ensure the successful implementation and ongoing measurement of quality metrics.
• Some data management experience and proficiency in use of Microsoft office and RedCap
• Basic understanding of the research process and participation in dissemination of findings. Work requires participation in evidence-based practices as necessary.
• Ability to work with diverse internal and external stakeholders

Licensure/Certifications:

• Current Massachusetts license as a Registered Nurse (RN)